Use the following reference to select one of these two points of contact:
Telecommunications Security 114
Phone: 753-8100
E-mail: helpdesk@niu.edu
Web: helpdesk.niu.edu
Hours: Refer to website
Stevenson North 110C
Phone: 753-6267
E-mail: restech@niu.edu
Web: restech.niu.edu
Hours: Refer to website
| If your problem involves | Contact |
| Connecting to the Internet in the residence halls or Northern View Community | ResTech |
| Dial-in if you live in the residence halls or Northern View Community | ResTech |
| Dial-in if you do NOT live in the residence halls or Northern View Community | ITS Helpdesk |
| Telephone service if you live in the residence halls or Northern View Community | ITS Helpdesk |
| Software support if you live in the residence halls or Northern View Community | ResTech |
| Software support if you do NOT live in the residence halls or Northern View Community | ITS Helpdesk |
| Wireless support if you live in the residence halls or Northern View Community | ResTech |
| Wireless support if you do NOT live in the residence halls or Northern View Community | ITS Helpdesk |
| Computer consulting if you live in the residence halls or Northern View Community | ResTech |
| Password problems | password.niu.edu |
| Cable TV | ResTech |