Northern Illinois University

Everything Technology Handbook

aerial view of the campus

Contact Us

Information Technology Services
753-8100
E-mail: its@niu.edu
Web: its.niu.edu

Housing and Dining
753-1525
E-mail: housing-dining@niu.edu
Web: www.housing-dining.niu.edu

ResTech (Residential Technology)
753-6267
E-mail: restech@niu.edu
Web: restech.niu.edu

Comments and suggestions can be made to: its@niu.edu.

Getting Help for Your Computing and Telecommunications Problems

Use the following reference to select one of these two points of contact:

Information Technology Services (ITS) Helpdesk

Telecommunications Security 114
753-8100
E-mail: helpdesk@niu.edu
Web: helpdesk.niu.edu
Hours: Refer to website

Residential Technology (ResTech) Helpdesk

Stevenson North 110C
753-6267
E-mail: restech@niu.edu
Web: restech.niu.edu
Hours: Refer to website

If your problem involves Contact
Connecting to the Internet in the residence halls or Northern View Community ResTech
Dial-in if you live in the residence halls or Northern View Community ResTech
Dial-in if you do NOT live in the residence halls or Northern View Community ITS Helpdesk
Telephone service if you live in the residence halls or Northern View ITS Helpdesk
Community Software support if you live in the residence halls or Northern View Community ResTech
Software support if you do NOT live in the residence halls or Northern View Community ITS Helpdesk
Wireless support if you live in the residence halls or Northern View Community ResTech
Wireless support if you do NOT live in the residence halls or Northern View Community ITS Helpdesk
Computer consulting if you live in the residence halls or Northern View Community ResTech
Password problems password.niu.edu